Thousands of designer fabrics and $4.99 ships any size order! Friendly customer service available weekdays 9-5. Call Us: 1-866-790-4289 | Contact Us

FAQs

Frequently Asked Questions

 

 

 

Do you send samples?    

  • Samples are available on fabric that is sold by the yardWe do not send samples on Remnants. However, fabric may be returned within 30 days for a full refund minus shipping. Our samples are 4 inches by 6 inches.  If you have any questions about a fabric please feel free to contact us via email anytime at customerservice@fabricguru.com or give us a call  at 1-866-790-4289 Monday - Friday 9:00am to 5:00pm CST.

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 Is the price per yard or all yards listed?

  • Remnants are priced for the entire amount listed.  Example: 10 yards for $59.98.  We do have a huge selection of fabric that is sold by the yard.  The price and yards available will be listed.

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What's the catch? You prices seem too good to be true.

  • There is no catch.  We specialize in buying large lots, store liquidations, remnants, closeouts, and overruns.  As well as stocking todays newest fabrics from the leading designers.  Because of these buying methods, we are able to sell many items below wholesale cost, a 50%-90% savings from normal retail prices. Our fabrics are inspected by trained experts to insure top quality.  The deal is real!

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Do I have to have an account to place an order?

  • No.  You may create an account to review orders later and to save your personal information like your name and address to make future ordering eaiser.

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Do you have more yards available than what is listed?

  • Many times we do. Use the search box or the advanced search located at the top-center of each page to help find additional pieces.  Use words from our description if available, examples:  "Kaufmann Queensland",  "red chenille upholstery".  You can narrow your search by selecting the category to search in.  If you have any questions about a fabric please feel free to contact us via email anytime  customerservice@fabricguru.com or give us a call  at 1-866-790-4289 Monday - Friday 9:00am to 5:00pm CST.

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Two fabrics look the same but are described a little different, are they the same?

  • If the fabrics are the same in the picture then they are the same fabric.  Each fabric is listed on our web site individually. One highly experienced person, Liz, writes the description for every fabric we have. We add hundreds of new fabrics each week and may get duplicate fabrics weeks apart.  Sometimes the description of colors and patterns are a little different.  We do the best to describe each fabric accurately and use the highest quality images available.  Dye lots can vary especially in printed fabrics.  If two or more pieces of the same pattern and color are purchased at the same time we will compare the fabrics before shipping to make sure the fabrics are a match.  We will contact you before shipping if there is a problem.  

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If I order multiple pieces of the same fabric will the dye lots be the same?

  • Dye lots can vary especially in printed fabrics.  If two or more pieces of the same pattern and color are purchased at the same time we will compare the fabrics before shipping to make sure the fabrics are a match.  We will contact you before shipping if there is a problem.

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How much is shipping? 

We ship any size fabric order via UPS Ground for only $4.99.  Sample orders ship Free via USPS with no tracking available.  Next day and second day shipping is available on fabric orders. . The cost will is determined using your zip code during checkout.  Alaska and Hawaii residents please email or call us for a shipping quote. customerservice@fabricguru.com  Phone: 1-866-790-4289 Monday - Friday 9:00am to 5:00pm CST.  We ship to the USA only.  We do not ship to the US Virgin Islands or Puerto Rico.

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How long will it take to get my order? 

  • Most orders are shipped within 2 business days.  Arrival times depend on your location.  

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What methods of payment do you accept?

  • We accept Visa, MasterCard, American Express and PayPal.  You can place your order online thru our secure server or call us at 1-866-790-4289 Monday thru Friday 9:00am to 5:00pm CST to place your order via telephone.  We do not accept checks or money orders.

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What is your return policy? 

  • Any fabric can be returned for a full refund less shipping within 30 days of receipt of fabric. 
  • No returns on fabrics discounted 50% or more.
  • Return authorization Not Required
  • Fabric must be in  new, uncut condition and kept in a smoke free environment.
  • A refund will be issued after fabric is received and inspected.  Refunds may take up to 14 days to process.
  • Return shipping must be pre-paid and will not be refunded.
  • Please note return shipping will be higher than the special rate of $4.99 we charge. Expect to pay $10.00 or more per package for return shipping.
  • Original shipping charges will not be refunded
  • If you need further assistance please email customerservice@fabricguru.com or call 1-866-790-4289.

 

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How do I contact you?

  • If you have any questions or comments contact us via email anytime at customerservice@fabricguru.com or give us a call  at 1-866-790-4289 Monday - Friday 9:00am to 5:00pm CST.  Please allow up to 12 hours for a response via email.

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