Frequently Asked Questions



Do you send samples?

Samples are available on fabric that is sold by the yard. We do not send samples on remnants. However, fabric may be returned within 30 days for a full refund minus shipping. Please note that samples are sent through USPS, so there will be no tracking information on sample shipments. If you have any questions about a fabric please feel free to contact us via email anytime at customerservice@fabricguru.com or give us a call at 1-866-790-4289 Monday - Friday 9:00am to 5:00pm CST.


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Is the price per yard or all yards listed?

Remnants are priced for the entire amount listed. Example: 10 yards for $59.98. We do have a huge selection of fabric that is sold by the yard. The price and yards available will be listed.


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What's the catch? You prices seem too good to be true.

There is no catch. We specialize in buying large lots, store liquidations, remnants, closeouts, and overruns. As well as stocking todays newest fabrics from the leading designers. Because of these buying methods, we are able to sell many items below wholesale cost, a 50%-90% savings from normal retail prices. Our fabrics are inspected by trained experts to insure top quality. The deal is real!


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Do I have to have an account to place an order?

No. You may create an account to review orders later and to save your personal information like your name and address to make future ordering eaiser.


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Do you have more yards available than what is listed?

Many times we do. Use the search box or the advanced search located at the top-center of each page to help find additional pieces. Use words from our description if available, examples: "Kaufmann Queensland", "red chenille upholstery". You can narrow your search by selecting the category to search in. If you have any questions about a fabric please feel free to contact us via email anytime customerservice@fabricguru.com or give us a call at 1-866-790-4289 Monday - Friday 9:00am to 5:00pm CST.


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Two fabrics look the same but are described a little different, are they the same?

If the fabrics are the same in the picture then they are the same fabric. Each fabric is listed on our web site individually. One highly experienced person, Liz, writes the description for every fabric we have. We add hundreds of new fabrics each week and may get duplicate fabrics weeks apart. Sometimes the description of colors and patterns are a little different. We do the best to describe each fabric accurately and use the highest quality images available. Dye lots can vary especially in printed fabrics. If two or more pieces of the same pattern and color are purchased at the same time we will compare the fabrics before shipping to make sure the fabrics are a match. We will contact you before shipping if there is a problem.


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If I order multiple pieces of the same fabric will the dye lots be the same?

Dye lots can vary especially in printed fabrics. If two or more pieces of the same pattern and color are purchased at the same time we will compare the fabrics before shipping to make sure the fabrics are a match. We will contact you before shipping if there is a problem.


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How much is shipping?

We ship any size fabric order via UPS Ground for only $4.99. Sample orders ship Free via USPS with no tracking available. Next day and second day shipping is available on fabric orders. . The cost will is determined using your zip code during checkout. Alaska and Hawaii residents please email or call us for a shipping quote. customerservice@fabricguru.com Phone: 1-866-790-4289 Monday - Friday 9:00am to 5:00pm CST. We ship to the USA only. We do not ship to the US Virgin Islands or Puerto Rico.


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How long will it take to get my order?

Most orders are shipped within 2 business days. Arrival times depend on your location.


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What methods of payment do you accept?

We accept Visa, MasterCard, American Express and PayPal. You can place your order online thru our secure server or call us at 1-866-790-4289 Monday thru Friday 9:00am to 5:00pm CST to place your order via telephone. We do not accept checks or money orders.


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What is your return policy?

View our Return Policy


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How do I contact you?

If you have any questions or comments contact us via email anytime at customerservice@fabricguru.com or on Facebook, or just give us a call at 1-866-790-4289 Monday - Friday 9:00am to 5:00pm CST. Please allow up to 12 hours for a response via email.


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What’s the difference between “by the yard” fabric and remnants?

Remnants are “leftover” pieces from larger, by the yard, bolts of fabric. Whenever we have below 5 (?) yards of fabric left on a “by the yard” bolt, we convert it to a remnant and sell the whole yardage as one piece. By the yard is great for larger projects or specific yardage requirements, but remnants are perfect for smaller projects or just when you need a little fabric to sew with.


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Can I use drapery fabric in an upholstery project? Vice versa?

Drapery fabric is traditionally less resilient than upholstery fabric, so while it’s certainly possible to use it for upholstery applications, it isn’t recommended for high traffic areas, it’s better for decorative or throw pillows. Upholstery fabric can certainly be used as drapes, though upholstery fabrics tend to be a bit stiffer than drapery.


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Do you carry apparel fabric?

While some materials in upholstery and drapery fabrics can be used as apparel fabric, we do not sell apparel-exclusive fabrics or materials.


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Does FabricGuru have social media?

We do! Follow us on Facebook and Pinterest to get the latest information on sales and markdowns, or just come chat with us.


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Some of the fabrics in The Fabric Cellar are flawed, what do the flaws mean?

Occasionally we get fabric seconds or otherwise flawed pieces of material, but that doesn’t mean they’re useless! We carefully inspect every piece that comes through our doors, and obsessively note every flaw. We also take an individual picture of each flawed piece, just to make it easier for our customers to make an informed purchase decision. You might find that some flaws won’t affect your project as much as others, shop smart!


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Once I place an order, can I edit or cancel my order?

Once an order is marked as “Completed”, an order cannot be edited or cancelled.


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How is your fabric rolled onto the tube?

All rolled fabric is rolled with the face of the fabric on the inside. This is to ensure that if any damage is done to the packaging in shipping, the fabric will still remain clean on the front side. When you receive a roll, make sure to check both sides of the fabric before making any judgements.

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